BrainShift Action Hub
Turn business requests into completed tasks.
Give employees and AI agents a governed way to get work done across your business systems. BrainShift Action Hub uses AI agents, workflows, APIs, and approved automation tools to translate requests into controlled business actions. From creating a service ticket to routing a document for approval, connect the request to the process and the process to a visible result.
Natural requests
Ask naturally. Execute through defined controls.
Action Hub connects the request to a configured action, checks the required inputs, and follows the applicable permissions and approval process. The available actions depend on your connected systems and the workflows your organization has enabled.
“Create a support ticket and attach this error report.”
“Prepare a purchase request from this approved quotation.”
“Route this document to the responsible manager.”
“Generate the weekly operations report and prepare it for review.”
How it works
From request to result
01
Understand the request
Identify the intended action and collect the information needed to perform it.
02
Check permissions and approvals
Confirm that the requester is authorized and that any required approval has been obtained.
03
Execute through the connected system
Run the configured action or workflow using the approved integration.
04
Confirm and record the outcome
Return the system result, record the activity, and surface any exception that needs attention.
Connected platform
Connect once. Reuse across BrainShift.
Action Hub provides the governed connection between an AI decision and an action in a business system.
BrainShift Agentic Studio
Build agents that invoke approved actions.
BrainShift Agentic Workflows
Define repeatable processes.
BrainShift AGI Frontier
Coordinate more complex objectives.
BrainShift Workspace
Give employees access to request work.
BrainShift Gateway
Manage the AI model access used to interpret requests.
Execution layer
The execution layer for your enterprise AI
Knowing what to do is only part of the work. Someone still needs to open the right application, enter the information, follow the process, and confirm the outcome. BrainShift Action Hub is designed to connect those steps. Create a shared catalog of approved business actions that employees, agents, and workflows can use. Define the required information, the connected system, the permissions, and the approval rules for each action. Make automation reusable across your organization rather than rebuilding it for every assistant or department.
Capabilities
One hub for business task automation
A reusable action catalog
Define business actions once and make them available to authorized users, agents, and workflows. Specify required inputs, execution rules, approval requirements, and expected results.
Connections to your existing applications
Use available or custom API integrations to interact with business systems. Where suitable APIs are unavailable, connect to approved robotic process automation tools as part of the implementation.
Automation across departments
Combine actions into processes that span teams and applications. Move a request from submission to validation, approval, execution, and confirmation without losing visibility at each handover.
Multiple ways to start work
Initiate configured actions through BrainShift Workspace, an AI agent, a scheduled workflow, or a supported business event. Use the same governed execution process regardless of where the request begins.
Approvals where they matter
Require authorization before sensitive changes, external commitments, or other controlled actions. Keep the authority to approve separate from the ability to prepare or recommend an action.
Visible outcomes and exceptions
Track whether work is awaiting information, pending approval, running, completed, or unsuccessful. Distinguish a submitted request from a confirmed result, and direct exceptions to the appropriate person.
Use cases
Automate the tasks that keep your company moving
Finance operations
Prepare invoice records, validate required fields, route documents for approval, and assemble reconciliation information. Keep payment authorization and financial decisions within established controls.
Human resources
Coordinate onboarding requests, prepare employee documentation, and route access or equipment requests to the responsible teams. Preserve human oversight for employment decisions and sensitive employee matters.
IT and service management
Create service tickets, gather diagnostic information, retrieve approved guidance, and initiate standard remediation workflows within defined permissions.
Sales and customer operations
Update authorized customer records, prepare meeting summaries, draft follow up communications, and create internal tasks from an approved customer interaction.
Procurement and administration
Prepare purchase requests, check required documentation, route approvals, and track the progress of routine administrative work.
Deployment
Built around your operating environment
Deploy Action Hub within your BrainShift on premises environment. Apply enterprise identity, access controls, and audit policies to the actions your organization makes available. Extend the catalog with custom integrations and business logic. Combine no code configuration with code based development, supported by BrainShift implementation teams and service partners. Automation should adapt to your company’s processes, not force your company to work around the automation.
Start with the tasks your teams repeat every day.
Identify a practical workflow, connect the required systems, and build a controlled path from request to completion.